Last Updated: August 7, 2026
Welcome to Raghuvanshi Travels. These Terms & Conditions govern your use of our website, online booking services, and transportation services.
By accessing our website or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About the Service
Raghuvanshi Travels provides bus transportation and related booking services through its website and other authorized channels.
The availability of routes, buses, seats, schedules, fares, and onboard facilities may vary.
2. Eligibility
By using our website and booking services, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If a booking is made on behalf of another passenger, the person making the booking is responsible for ensuring that the passenger receives and complies with the applicable booking terms.
3. Booking
Passengers must provide accurate and complete information while making a booking.
You are responsible for verifying:
- Passenger name
- Mobile number
- Email address
- Journey date
- Boarding point
- Destination
- Bus/service
- Seat or berth
- Fare
- Other booking information
Once a booking is confirmed, changes may be subject to applicable rules and charges.
4. Ticket Confirmation
A booking is considered confirmed only after successful payment and confirmation through the booking system.
Passengers should retain their booking confirmation/ticket and present it when required.
5. Fares & Payments
All fares displayed on the website are subject to availability and may change without prior notice before booking confirmation.
Additional charges, taxes, convenience fees, or applicable service charges may apply and will be displayed where applicable.
Payment must be completed through the payment methods made available on the website.
6. Seat Selection
Seat selection is subject to availability.
Raghuvanshi Travels reserves the right to change seat allocation where necessary due to operational, safety, vehicle, or other legitimate reasons.
Where a seat change is required, reasonable efforts will be made to provide a suitable alternative.
7. Boarding
Passengers are responsible for reaching the designated boarding point before the scheduled departure time.
Passengers should allow sufficient time for traffic, security, parking, and other delays.
Failure to report at the boarding point on time may result in the passenger being treated as a no-show.
8. Passenger Identification
Passengers may be required to provide valid identification during boarding or travel.
The passenger's booking details should correspond with the information provided at the time of booking.
9. Luggage
Passengers must comply with the applicable luggage allowance and safety requirements.
Raghuvanshi Travels may restrict luggage that is:
- Excessively large or heavy
- Unsafe
- Prohibited by law
- Hazardous
- Likely to inconvenience other passengers
Passengers are responsible for their personal belongings.
10. Prohibited Items
Passengers must not carry prohibited, dangerous, explosive, flammable, illegal, or otherwise restricted items on board.
Any item prohibited under applicable law or transport regulations will not be permitted.
11. Passenger Conduct
Passengers are expected to behave respectfully and responsibly.
The following may result in refusal of boarding or removal from the service where legally permitted:
- Aggressive or abusive behaviour
- Harassment of staff or passengers
- Damage to property
- Intoxication that creates a safety concern
- Smoking where prohibited
- Consumption of prohibited substances
- Any conduct that creates a safety risk
12. Children & Minors
Parents, guardians, or accompanying adults are responsible for minors travelling with them.
Specific age-related travel requirements may apply depending on the route and service.
13. Travel Schedule
Departure and arrival times are estimates and may be affected by traffic, weather, road conditions, vehicle conditions, government restrictions, operational requirements, emergencies, or other circumstances beyond reasonable control.
Raghuvanshi Travels does not guarantee exact arrival times unless expressly stated otherwise.
14. Bus & Service Changes
Raghuvanshi Travels may, where reasonably necessary, change the assigned vehicle, route, boarding point, seat arrangement, or other operational details.
Such changes may occur because of safety, maintenance, operational, regulatory, or other legitimate reasons.
15. Cancellation & Refunds
Ticket cancellations and refunds are governed by the applicable Cancellation & Refund Policy and the conditions displayed during booking.
16. Website Information
We aim to keep website information accurate and updated. However, information such as schedules, fares, availability, images, facilities, and routes may change.
Images are for illustrative purposes unless expressly stated otherwise.
17. Third-Party Services
Our website may integrate third-party services such as payment gateways, mapping services, communication services, analytics tools, or other technology providers.
Use of such services may be subject to the respective third party's terms and privacy policies.
18. Intellectual Property
All website content, including text, graphics, logos, images, designs, trademarks, icons, software, and other materials, is owned by or licensed to Raghuvanshi Travels unless otherwise stated.
No material may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
19. Website Usage
Users must not:
- Attempt to gain unauthorized access to the website
- Introduce malicious code
- Interfere with website functionality
- Use automated systems to abuse the booking system
- Make fraudulent bookings
- Provide false information
- Use the website for unlawful purposes
20. Limitation of Liability
To the extent permitted by applicable law, Raghuvanshi Travels shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from delays, traffic, weather, road conditions, third-party services, or circumstances beyond reasonable control.
Nothing in these Terms shall exclude liability that cannot legally be excluded under applicable law.
21. Force Majeure
Raghuvanshi Travels shall not be responsible for failure or delay caused by circumstances beyond reasonable control, including but not limited to natural disasters, severe weather, road closures, accidents, strikes, government restrictions, civil disturbances, technical failures, or other emergencies.
22. Privacy
Personal information collected through our website is handled according to our Privacy Policy.
By using our services, you acknowledge that your information may be collected and processed for booking, payment, customer support, communication, security, and other legitimate business purposes.
23. Changes to Terms
Raghuvanshi Travels may update these Terms & Conditions from time to time.
The updated version will be published on the website with the revised effective date.
24. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts at Jaipur, Rajasthan, India.
25. Contact
For questions regarding these Terms & Conditions:
Raghuvanshi Travels
Email: admin@raghuvanshitravels.com
Phone: +919874563210
Address: Main Office, Bus Stand, City